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Average guest rating:
94% (111 reviews)
cant wait to stay again
Quick review - great location, attentive staff, clean and spacious, a bit of luxury for us really but worth it
Excellent hotel, very friendly staff, first class rooms. The food was good, but very expensive !
Beautiful rooms with everything you could wish for in a hotel.I would highly recommend it !
Fantastic hotel, beautiful surroundings, a great room and very good service from attentive staff. Will stay again.
Unfortunately, we only stayed 1 night which was a real shame. It was extremely comfortable, lovely huge feather pillows, robes & slippers, beautiful spa & pool which was really quiet, and we enjoyed a delicious full English breakfast overlooking the boats in the marina. I would definitely stay again.
the room was excellent. We were very disappointed that we were unable to book the new years eve event in the penthouse. bed was great!
Enjoyed stay although disappointed pool was closed and not informed of this on booking or arrival. Complementary bottle of wine and cheese and biscuits nice touch.Have stayed here before and would recommend as spacious suites, good service and near Kings Road, Chelsea.
Service on Sunday was particularly poor (received compensation but actually that isnt the point - we have stayed at the Wyndham for many years and for us it is all about the experience, the service and feeling special). This weekend (with a couple of exceptions) it just felt like staying in a bulk standard hotel - probably no better (in terms of overall service) that a 3 STAR.
Excellent and speedy service.Lovely little extras.didn`t get the option of booking a river view when booking onlinewhich was a shame as we sat on the balcony Admiring the view of the Design Centre next door.Very quiet location,although I noticed that we wereOn Heathrow`s flightpath!Parking`s expensive at £45 per day.Definately would stay here again .
I`ve stayed a number of times ..and always returned as i`ve always considered every aspect of my stay to be excellent. The reception - particularly the noise, are dreadful. The noise can be heard from rooms and yet you are still charging the same rate?! I requested my car 15 minutes before leaving as i was in a hurry - the keys were still in the draw when I checked-out. We returned later for a quick cup of tea - after 17 minutes I chased it - nearly 10 minutes later we received them (simply two cups of tea). They were free of charge because of the delay, but I`d now think twice before returning if this is the new level of service offered throughout?
We stayed here for 2 nights. It is undergoing a re-fit. However the staff were more than helpful. The service was very good. We did not use the food area as we ate out. Only problem no Kettle in the room. Did not say if you could or could not drink the tap water, nor was there any instructions for the shower or how to work the tap shower. On the first morning we had no shower as it broke down. So we had no time eat. Overall it was not bad. We would stay there again if the price was right.
I would book to stay here again any time I was in London. I was disappointed I wasn`t given a room with river view, but next time I`ll specify that`s what I expected.
space good, luxuriously fitted and kitted,friendly staff, efficient;9/10
A beautiful hotel, well laid out, clean and quiet. My only niggle was that although Lebanese food is available 24hrs via room service, English is not. Staff were all very courteous and we shall defininately stay again.
We enjoyed a two night stay with our four children aged between 1 and 11. We had two adjoining rooms which worked well. Staff were welcoming, friendly and helpful. Inclusive continental breakfast worthwhile as would work out pretty expensive without. Insuite dining was also good,and offers flexibility and more than the usual room service The pool was nice, clean and seemed quiet. This is our second stay here, the first without children, and I would definitely recommend.
Great location and the staff were very friendly and helpful. Service was excellent all round. The fixtures and fittings in the building are looking a bit old fashioned now and in some places in definite need of replacement (rusty shower brackets, broken handrail in the sauna). The full English breakfast was very average for the price. You can get much better for the money. The coffe was cheap and nasty conference coffee, I travel a lot on business and you really notice when the coffee is decent. For the cost of the hotel and 5 stars I expect the details to be immaculate. Minor stuff though, overall very happy with the stay. We were celebrating a 10th anniversary and my wife loved the suite and the view of the harbour. It definitely still has a wow factor but is dating fast. I would stay there again, esspecially if it has a refurb.
We booked the Wyndham based on feedback on tripadvisor after our usual stopping point, The Savoy was closed for refurb, The Dorchester wanted silly money and i have had a bad `Ritz` experience and i have to say i wasn`t dissapointed.The rooms are lovely, the facilities are more than adequate and the Breakfast was nice and varied.Would definately stay again.
The room was not ready for the 3pm check-in and was only available at 4pm. There was no alternative offered and no apology made.
We stayed 2 nights at this fabulous hotel, we wish we had time to stay longer. The rooms are truly excellent. Ours was immaculately presented, with all of the decor and furnishings of the highest quality. We found the staff to be very pleasant and helpful. Unfortunately, they let themselves down slightly by failing to look after trivial things, like the provision of milk, sugar and a kettle in the room to go with the tea that was provided. I had requested some flowers and champagne to be placed in the room for our arrival, but somehow that was omitted. They redeemed themselves later though with the provision of a complimentary bottle. The hotel is a little out of the mainstream areas, but for us that was a bonus as it provided a respite from London`s hustle and bustle. Overall though this has been our best ever London hotel and we would definately use it again.
There were some stains on the cushions on the bed but apart from that the room was clean and comfortable.
Lovey hotel, a wee bit out of the way, but was very comfortable, good breakfast, bathroom was avaragely clean, meldewy smell from shower and taps leaked, but lovely fluffy towles and plentyfull hot water. Room staff took away used glasses from the mini bar and did not replace or replenish the mini bar. Beds very comfy, room clean and well stocked with magazines. Very friendly polite staff, nothing too much trouble. Overall very good stay. Would use this hotel again.
A step above the other hotels in the same price bracket, the Wyndham provides you with an oasis of calm and quality in the heart of London. The rooms were luxurious with everything catered for. The only slight moan is that the service in the restaurant for breakfast differed greatly day to day. Overall I would highly recommend this hotel. Having stayed at a number of other hotels in the same area, the Wyndham is in a different class.
our visit to London for the Royal Garden Party 8th July was a special ocassion for us and the hotel helped to make this a very memorable time. rooms were excellent , comfortable, well appointed good for relaxing. Staff most helpful and kind restaurant staff particularly made us feel welcome. thanks for a very pleasant stay
Chelsea Harbour Hotel
Chelsea Harbour, Chelsea, London, SW10 0XG
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